TERMS

FEES
The fees for the Services are set out in the quotation and are on a time and materials basis.

  1. You will be invoiced to begin a project. The first payment should be made within 7 days of invoicing.

  2. Any additional services provided by us that are not specified in the quotation will be billed in a separate invoice. You will be notified prior to any additional fees being incurred.

  3. You must pay a deposit (50% of the quote) as detailed in the quotation. This is non-refundable.

  4. The Deposit is non-refundable unless we fail to provide the services and are at fault for such failure (where the failure is not our fault, no refund will be made).

  5. The balance (second payment) is due on completion of the project but before all deliverables and final artwork is sent to the client.

CANCELLATION

  1. We can withdraw, cancel or amend a quotation if it has not been accepted by you, or if the services have not started.

  2. Either we or you can cancel an order for any reason prior to your acceptance (or rejection) of the quotation.

  3. If you want to amend any details of the services you must tell us in writing as soon as possible. We will use reasonable endeavours to make any required changes and additional costs will be included in the fees and invoiced to you.

  4. If you wish to cancel the project after the work has begun we will invoice you for the time spent on the project to date.

DATA PROTECTION

  1. We shall only process personal data to the extent reasonably required to enable us to supply the Services as mentioned in these terms and conditions or as requested by and agreed with the client. We will not process any personal data for our own use or for any third-party purposes.

  2. We will not disclose personal data to any third parties other than employees.

  3. For any enquiries regarding our terms, you can email hello@ashbrandingstudio.com

Please give credit to any of our artwork and tag #ashbrandingstudio on social media.